Frequently Asked Questions

 

Who Prints Our Images?

Bay Photo, just outside Santa Cruz, California, USA because of their outstanding world-wide reputation for not only high quality but affordable prints, but for their amazing reputation in handling worldwide shipping.  It is important to me and to my vision to share my images worldwide.

 

What is your Shipping Policy?

My online order shipping is handled by Bay Photo, a professional print lab just outside Santa Cruz, CA and I trust them to deliver your chosen artwork in a safe and secure manner.  You will recieve a confirmation email when your artwork is shipped. We ship worldwide but please be aware of Import Duties that may be charged to you at your countries point of entry ( these are not within our control and vary vastly between countries.) I have purchased prints through Bay Photo and had them shipped to my home here in Wyoming... no challenges and no surprises.  

FOR PRINTS Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

SHIPPING PRICES for prints are calculated based on your cart total as follows:

FOR INTERNATIONAL PRINT ORDERS International delivery times vary, and international customers are responsible for any additional taxes or fees once shipped.

What is our Shipping Policy for "Limited Edition"  framed pieces from our Gallery in Wyoming?

Our "Limited Edition" pieces are not shipped through Bay Photo as these piece of art are those that we have in our gallery on display in Afton, WY.  We use FEDEX and we will contact you with shipping prices and information when contacted for purchase. Limited Editions are only shipped continental USA at this time. Please don't confuse this with Bay Photo it is not the same process.   Shipping charges depend on size and weight of piece.  We do wood crate every piece that is shipped from our gallery location. You may call 307-880-3066 for information on "Limited Edition" pieces ask for Alesia.

FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 5-12 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight:

( Please note these are only examples and not actual shipping prices according to weight)

 

 

 

 

What is your Policy on Returns/Exchanges/Refunds? 

I stand by my images 100%. If, however, you do receive an art piece that is not satisfactory you may return if for a refund or replacement. Likewise if by chance you receive a package that is damaged during shipping please notify the courier immediately, (if you see it at time of delivery). If not please take pictures of the damaged packaging/art piece and email to me immediately at mallorywintersphotography1@ gmail.com. Rest assured that a professional shipping company is caring for your order. 

 

How can I keep up with your new work?

There are several ways you can keep up with me and my new work.  We have a Facebook page:  Mallory Winters Photography that you can join as well as an Instagram: Mallory Winters Photography. We also have our own Art Gallery in Afton, Wyoming located right next the Largest Elkhorn Arch in the World at 451 Washington.  We'd love for you to stop in an take a look at our "Limited Edition" collection if you touring our beautiful State of Wyoming. I have over 50 custom framed pieces to choose from in various sizes that I frame myself.   My wife runs our gallery business and we ship and crate those right from our location. You might want to check out the "Limited Edition" sec of this website to view those pieces that ship directly from our gallery. 

 

What camera do you shoot with?

I have a Canon 7D Mark II, and a Canon 5Dsr and a Canon 1D Mark IV.  and have a wide assortment of lenses. 

 

Privacy Policy-

Last updated: 2/12/2019

Mallory Winters Photography operates https://www.mallorywintersphotography.com.  This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use you Personal Information only for providing and improving the Site.  By using the Site, you agree to the collection and use of information in accordance with this policy.

 

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.  Personally identifiable information may include, but is not limited to your name ("Personal Information").

 

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

This log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this...

 

Communications

We may use you Personal Information to contact you with our newsletters, marketing or promotional materials.

What we may do with the information we gather is, use the information to improve our products and services. We may periodically send promotional emails about our newest products, special offers or other information that we think you may find interesting.

 

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collection information.  You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.  However, if you do not accept cookies, you may not be able to use some portions of our Site.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie is no way gives us access to your computer or any information about you, other than the data you choose to share with us.  You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer.

 

Security

We are committed to ensuring that your information is secure.  In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee it's absolute security,

 

Changes To This Privacy Policy

This Privacy Policy is effective as of 2/12/2019 and will remain in effect except with respect to any changes in it's provision in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check the Privacy Policy periodically.  Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitue your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

 

Contact Us

If you have any quesitons about this Privacy Policy, please contact us.